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“I wanted to thank Calray Gas/Heat for your attention for my Domestic Hot H2O Boilers. I called you guys on a chance that maybe someone would pick up the phone even though it was Christmas Eve, and I do not have an account with you, but you guys really stepped up to the plate and your mechanic was extremely professional as was Don, who I spoke with on the phone. I will definitely use your company in the future, when other companies were telling me either someone would get back to me or that they were closed. I have been in this business for over 24 years and it is great to know that a company of your stature is still around. Thanks again.” – Michael C.
“I just want to thank you for the great work your team did on the boiler in our Manhattan townhouse. The original plumber installed the vent pipes incorrectly – causing us to experience leaks for years and continual (expensive) repairs. Carlos diagnosed the problem, and your team installed the proper venting system professionally, and with a minimum of disruption.” – Jay N.
“This cooperative has been with Calray for over 30 years, and I feel that we too often neglect to express our appreciation of the outstanding service your company has provided over the years. Requests for service are responded to promptly by personnel who are invariably courteous and competent, and the people whom we speak to on the phone, such as Don and Bill, are always patient with our ignorance and knowledgeable in the information they provide. It is easy to take good service for granted, and we do not want you to think that the efforts of the people at Calray go unremarked. We are aware of this excellence and thank you for it.” – William D.
“We have has a contract with your company for many years and we had a problem last night. Somebody came out very promptly and today a man by the name of Joey came out and did a fantastic job replacing the low water cut off. He did it quickly and efficiently and left a very clean boiler room. So I think you should really know about this and feel good that you have such an employee. Thank You.” – Henneck
“Thanks for getting my building on Bank Street up and running in as short a time as possible. I appreciate it and thanks for everything.” – Jerry R.
“I’m merely calling to say thank you. I’m thanking Calray for giving heat to my tenants as of this afternoon at my building on 79th Street. Thank you very much. Everyone will be nice and happy today.” – Milton T.
“I’ve had problems with my heating system for two (2) years. It consists of two (2) very large radiators in a large room with very high ceilings. I’ve never been able to get good heat. Your guys came last week and they did a job for me and it is absolutely marvelous. I want to thank you for doing wonderful, profession job and I look forward to a very different winter and I thank you again.” – Carol M.
“I want to congratulate you, especially Carlos, who came down last night when the Fire Department shut down our heaters and boiler for no reason. He did a great job to restore everything and we didn’t miss any hot water. Everything worked out well and Carlos deserves an applaud and I just thought you’d like to hear that.” – George R.
“We had an emergency the other night and your technician came to help us. I just wanted to say that I thought he was enormously helpful, in very good spirits and a very, very good messenger for your corporation. Thanks a lot for the good service, we really appreciate it.” – Jim J.